Now hands up if you’ve had days when you just feel like giving up? I know I can't see you, but hands up – and be honest with me and with yourself. Have you wanted to give up? Have you felt absolutely broken, challenged, stressed, and like you didn’t really know what to do because the situations that you've been faced with have absolutely toppled over your dreams? They've toppled over your desire – they've toppled over your ability to go and do the job and absolutely deliver results?

Those days can come to us all. Believe me. I'm standing here now saying to you that I feel those days. 100%, I’ve felt that way in the last four weeks. But instead of taking a painful day and losing all of those hours and losing all of that energy, I shift out of it. Today, I'm going to show you how to turn a painful day into a moment, how to shift your mindset and perspective.

I'm going to give you these three steps which are going to help you move from pain to profit. But just before I go into that, I'm going to tell you a little story.

Less than three weeks ago one of the clients that I coach had one of those days. He had sales falling through, which let's be honest that happens. But not only that, he'd lost two instructions – he’d lost two clients that were going to use him because they'd gone on with somebody else. And they said ‘it's the fees’, but we all know it's got nothing to do with fees, right? Because if you've won trust you don't lose on fees.

At that moment he felt defeated because buyers weren't making decisions. He said, “We can't sell a house for love nor money.” These were his exact words. He felt desperate. He felt like the 2008 Armageddon had come again to 2023.

So what do you say to someone like that? How can you help to lift someone up who's literally at rock bottom? You start with Step 1.

We all feel this. It's completely natural for some days to be painful. As his coach I felt the need to intervene, so we hopped on a call just for 10 minutes. I've experienced a lot of pain over the years – the sleepless nights, lying awake, tearing your hair out, and going ‘what the hell am I doing?’ I've had those moments, guys. They’re completely natural, and actually it's in those moments when you absolutely grow.

You’ll grow from painful days, if you implement the three steps I’m teaching you here. You’ll learn to see these days as opportunities. You won’t be defeated or deflated. You're going to embrace it. You're going to swallow up the opportunity that these moments give you.

That sounds quite grand, but let's talk about this particular story and what we actually did together to help shift my client from that pain to some serious success in less than nine days.

In less than nine days – that is amazing right?

Following these steps took him from where he was, desperately defeated, into a position of absolute strength. So first of all I asked him a question: “What are you focusing on at the minute?” And believe it or not, as simple as that sounds, the problem was clear when we started to talk about what he was focused on, he was focusing on losing. He was focused on the things that he couldn't control. He was focusing on the past. He was focusing on how he felt and the negativity that was surrounding the market.

We’ve all been there. It's very easy at the minute to turn your phone on in the morning, stick the news on, and all of a sudden all of the hope that you had disappears.

He felt desperate because all of his focus was on things that he had no control over. He can’t control:

- mortgage rates

- every buyer's decision

- every seller's decision

If he could control those things, he’d be an absolute magician, right? But that's not reality.

We're talking about his focus, so we discussed shifting his focus to things he can control – who he can speak to, what he can do to help him, how he can take control of his business journey over the next few days.

We looked at 24 available properties that he had on the market and identified 12 clients who needed help. 50% of the people that were on the market with him at that precise moment in time needed to sell, not wanted, not hoped, they needed to sell. So they needed him to focus on what they could control.

To move forward, he arranged 10 visits to go and meet these clients over the next 3 to 4 days. He then looked at offers that were outstanding and actually discussed those offers when he was out on these appointments. He didn’t go to see every client, just those who needed to hear him, because he had a strategy and a purpose.